Medication Therapy Management (MTM) Program

A Medication Therapy Management (MTM) Program is a free service we may offer. You may be invited to participate in a program designed for your specific health and pharmacy needs. You may decide not to participate but it is recommended that you take full advantage of this covered service if you are selected.

Please call Golden Advantage Plus at the numbers listed below for more information about this plan.

Customer Service Hours: Open 24 Hours a day, 7 days a week.
Prospective Members should call (866) 651-7843, TTY/TDD (800) 735-2258. Our Member Services representatives are available 24 hours a day, 7 days a week to answer your questions. TTY hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

Current Members should call (866) 651-7843 for questions related to the Medicare Advantage program or the Medicare Part D Prescription Drug program. (TTY/TDD) (800) 735-2258. Our Member Services representatives are available 24 hours a day, 7 days a week to answer your questions. TTY hours are Monday through Friday from 8:00 a.m. to 5:00 p.m.

For more information about Medicare, please call Medicare at 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. You can call 24 hours a day, 7 days a week.

Or, visit www.medicare.gov on the web.

If you have special needs, this document may be available in other formats.

Golden Advantage Plus’s contract with Medicare is renewed annually. Coverage beyond the end of the current contract year is not guaranteed.