Providers

At Golden Advantage Plus, our network doctors and other health care providers are our partners in the delivery of high quality health care services to our members. Good communication is the key to this successful partnership. Our Provider Services Department is available to physicians, dentists and other health care professionals to assist, answer questions and resolve issues.

Once contracted with Golden Advantage Plus, a Provider Services representative will be assigned to your practice. Your representative serves as your primary point of contact to our system. If you are a primary care provider, your representative will visit you and your office staff on a regular basis to share important information and assist you with your administrative or operational concerns.

If you are interested in becoming a Golden Advantage Plus provider, please click here.

Golden Advantage Plus enrolls all plan members into Case Management. These services are provided to facilitate access to medical care services and benefits offered by the plan. Our Case Management Department is available by phone, Monday through Friday during normal business hours. Call (866) 651-7843 or TTY/TDD (800) 735-2258 and ask to speak with the Case Management Department.